Objectives: A training program for establishing a Risk – based thinking Quality Management System in compliance with the ISO 9001:2015 International Standard and Best Practices.
Benefits: Help organizations meet their interested parties’ requirements by improving their quality management system through a successful and affordable implementation program.
Who Should Attend: Participants in any management position, public or private, seeking to implement a sustainable QMS program within their organization, or to update their Quality Management System to the ISO 9001:2015 standard.
Workshop Content:
Part 1 – Introduction to Quality Management:
Historical Background, Objectives, Methodology, Vocabulary, Guiding Principles, etc.
Part 2 – Fundamentals and Concepts:
Products, Systems, Processes, Services, Configuration Management, Life Cycle, Conformity Assessment, WTO, TQM, ISO 9001:2015 Standard’s structure.
Part 3 – ISO 9001:2015 Process-based Approach:
Process, Risk-based Process, PDCA, System approach, QMS processes
Part 4 – Risk – based thinking Basic:
Risk management basics, risk process, matrix, severity, criteria, levels, mitigation and risk registers.
Part 5 – ISO 9001:2015 Standard Requirements:
Introduction, Scope, Terms and Definitions, Context of the organization, Leadership, Planning, Support, Operation, Performance Evaluation Improvement.
Part 6Â – Implementation Steps:
Overview on the ISO 9001:2015 Standard implementation scheme for any organization.
Questions and Answers
Interactive Group Workshops (Teamwork)
Team Presentations
Certificate of Attendance