QM01 – Quality Management Systems Requirements

QM01 – Quality Management Systems
ISO 9001:2015 Standard Interpretation, Implementation & Documentation

Objectives: A complete TQM based training program for a DO-IT-YOURSELF in-house implementation of a Risk Based thinking Quality Management System in compliance with the ISO 9000 International Standards. Develop awareness, know-how and experience of all those involved in the creation, development, evaluation or management of the process approach documentation system.

Benefits: Help organizations meet their interested parties’ requirements by improving their quality management system through a successful and affordable implementation program. A proper documented management system is a real and lasting value to an organization’s business and survival. Participants will learn how to develop a documentation scheme with hands-on workshops.

Who Should Attend: Participants in any management position, public or private, seeking to implement, and document a sustainable QMS program within their organization.

Workshop Content:

Part 1 – Introduction to Quality Management:
Historical Background, Objectives, Methodology, Vocabulary etc.

Part 2 – Fundamentals and Concepts:
Products, Systems, Processes, Services, Risk Management, Configuration Management, Life Cycle, Conformity Assessment, WTO, TQM, ISO 9001:20015 Standard’s structure.

Part 3 – ISO 9000 Standards Requirements:
Introduction, Scope, Exclusions, Terms and Definitions, QMS Requirements, Context Organization, Leadership, Planning, Support, Operation, Performance Evaluation, Improvement.

Part 4 – Introduction to QMS Implementation:
Overview of ISO 9001:2015 requirements (Summary), Business Process: design, development and mapping for implementation and improvement, Risk-based thinking approach.

Part 5 – Introduction to Documentation:
ISO/TR 10013, Documentation Need, Structure, and Definitions.

Part 6 – Documentation Requirements:
The International Standard, Documentation considerations, Characteristics and requirements, Hierarchy and structure of the documentation system, Documentation requirements: stated and implied.

Part 7 – Documentation Design & Development:
Vision, Mission, Guiding Principles, Quality Policy, Context Framework, Process layout. Documentation Consistency, Format, Associated Documents etc. Documentation Writing, Purpose, Scope, Responsibility, Definitions, Forms Development, Process Layout, Records Distribution, References, Flow charts.

Part 8 – Records Management:
Identification of requirements for records, Design of a records management system, Recommendations for the storage and control of records.

Part 9 – Eight Steps to Assessment & Registration:
A comprehensive implementation scheme for any organization, based on a TQM Approach.

 

Questions and Answers

Interactive Group Workshops (Teamwork)

Team Presentations

Certificate of Attendance